PRIVACY POLICY
Last updated: July 16, 2025
Novelnex llc ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide through our website and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our platform, whether via desktop or mobile device.
1. Information We Collect
- Personal Information: Name, email address, date of birth, payment information, login credentials, and user-generated content (e.g., comments, reviews, stories).
- Usage Data: IP address, browser type, access times, pages visited, device information, and interactions with our services.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.
2. How We Use Your Information
- To create and manage your account;
- To personalize your user experience;
- To deliver novels, updates, and content recommendations;
- To process transactions securely via third-party providers such as Stripe;
- To improve our platform, features, and services;
- To comply with legal obligations and enforce our policies.
3. Sharing of Information
We do not sell or rent your personal data. We may share your information with:
- Third-party service providers (e.g., Stripe, analytics tools, cloud hosting);
- Law enforcement or regulatory agencies if required by law;
- Our business affiliates and subsidiaries where necessary for service delivery.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from loss, theft, unauthorized access, disclosure, alteration, or destruction.
5. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected data from a child, we will delete such data promptly.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, or resolve disputes.
7. Your Rights and Choices
- You may review, correct, or delete your personal data by contacting us at any time.
- You may unsubscribe from marketing emails using the “unsubscribe” link in our messages.
- You can manage cookie preferences through your browser settings.
8. International Users
Our servers are located in the United States. If you access our Services from outside the U.S., you consent to the transfer of your information to the United States.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top and, where appropriate, notifying you via email or platform alert.
10. Contact Us
If you have any questions about this Privacy Policy, or wish to exercise your rights, please contact us:
- Email: shaolinluo@novelnex.com
- Mailing Address: Novelnex llc, 202 N Cedar Ave, Suite #101, Owatonna, MN 55060
By using our platform, you consent to the terms of this Privacy Policy.